We try to satisfy every customer but we understand that this is not always possible. If you are not satisfied with your order, you can send it back for a full refund. 

  • The item must be in new and un-used condition
  • You must contact us for a RMA. Simply email sales@westgreentraders and we will provide return instructions.
  • We do not provide return shipping labels unless there was an error in with your order


We will gladly cancel your order before it has been shipped. Typically this period is 24 hours. Please email sales@westgreentraders.com or call 347 673 1602.